We are all experiencing changes and challenges as regulations around COVID-19 continue to evolve. We are committed to providing our customers with the best service possible in these difficult times. As such, we are working to fulfill physical merchandise and physical gift card orders as quickly as possible. Several of our distribution centers are in locations impacted by City and/or State/Provincial requirements to shelter-in-place. As a result, items being shipped may be delayed. We apologize for the inconvenience. Digital gift cards should continue to be fulfilled as normal. If you have an item that is experiencing delay and would like to cancel the order, please contact us.
IMPORTANT: All Visa Prepaid cards will be personalized with the first & last name that is stored in your profile. We can not customize any orders and we can not re-issue cards once the order has been placed and/or shipped.